FAQ's

School Holiday Workshops: Kids: Ages 5-12 (Year K to Year 6) Teens: Ages 11-15 (Year 5 to Year 10) OOSH & School Workshops: Suitable for Primary & High School Aged Kids Private Workshops: Recommended for ages above 9+ Birthday Parties: Recommended for ages above 6+ After School Online Workshops Kids: Ages 5-10* Teens: Ages 11-15** *Junior: To allow our classes to move at a reasonable pace, Year K students are recommended to have someone to assist with them with class (e.g. older sibling) **Teens: Our Senior Classes are slightly more challenging, and focus more on technique and fine tuning of specific skills.

Yes! As a registered provider for the Creative Kids Program, you can claim your $50 voucher with Toon Creations. Please email us at info@tooncreations.net with your voucher & child's D.O.B and we will assist you further. The voucher cannot be used for art kits/packs or creative materials The voucher value cannot be reimbursed as cash, nor can it be transferred to another child. If you would like to apply for a voucher or want to find out more, please visit Serivce NSW (https://www.service.nsw.gov.au/campaign/creative-kids)

Our main Holiday Workshop Program are run run in conjunction with the Public School Terms of NSW/VIC/QLD. Contact Us (mailto:info@tooncreations.net?subject=Holiday Workshops)if your school holidays are outside of these dates, and we are happy to run a workshop (minimum 6 students)

At our Bondi Studio, School Holiday Workshops run from 9am - 5pm Other venues in NSW finish at 4pm VIC/QLD workshops finish at 3pm Please take note of the time of each workshop when booking in. Note: If you expect to pick up early, please discuss with the staff on arrival in case they will be in the middle of a drawing.

At ALL venues the workshop space will open 5mins before the start of the program (normally 9am). Once the program has concluded the staff will resume to set/pack up for the next day’s activities. We trust you understand. We try and balance the needs of our families and the needs of our dedicated staff and it is essential parents realise that we cannot accept responsibility for the children who are dropped off and left earlier than the scheduled workshop times. We understand that in emergency situations you may be running late. This should be communicated to the staff contact number provided in your confirmation email. Early/Late Fees • If a child is dropped off earlier than 8:50am, you will incur a fee of $15 for every 15 minutes or part thereof. Please note this rate is charged per family. • A late fee of $15 per 15 minutes (or part thereof) will be charged for late pick up of children from the program after 5:00pm.

Our workshops are designed for parents to drop and go. We don't recommend parent staying as it can distract the students during the workshop. If you think your child needs help settling in, and you would like to stay a few minutes at the start of the workshop, please discuss this with the workshop host. We will do our best to assist.

All Toon Creations Workshops are NUT FREE! Please pack for your child: • Recess/Afternoon Snack • Lunch • Water Bottle • Hat (for outside breaks). Note: Afternoon Tea is provided for workshops until 5pm (Seasonal Fruit, Apple/Orange Juice, Popcorn or Pretzels) Recess is at 10:45am & Lunch is at 12:45pm Our Bondi studio has a small fridge, toaster, water cooler and microwave which can be used. Facilities will be advised for workshops at other venues.

Our workshops are mainly focussed on drawing, but we also incorporate games and activities throughout the day. The full day workshops are longer than a normal school day, so we make sure there are plenty of breaks throughout the day. We still manage to draw 7+ artworks each workshop. Program Guide: 9am to 10:45am: 3 Drawings and Games 1115am to 1pm: 2 Drawings and Games 2pm to 345pm: 2 Drawings and Games 4pm to 5pm: Drawings, Games and Free Time until pick up.

Bondi Studio: There are parks within a short walking distance from the studio. Park activities are whether dependent, however the majority of the day is spent indoors. Other Venues: Will depend on suitable facilities offered in the nearby area. All appropriate ratios are adhered to when leaving the studio.

Our capacity is chosen maximise the attention and comfort of our students. Bondi Studio: Maximum 30 children Other locations: Normally a larger workspace than our studio the maximum 40 children. BUT capacity may vary per location/venue. Note: All required COVID19 guidelines are adhered to in NSW/VIC/QLD when applicable

We provide a safe environment at our Bondi Studio. Whilst guests and parents are welcome, we do find parties are most succesful when there are less adults in the studio. Children can focus on drawing and have more time to explore their creative side. Please advise whether you expect parents to attend.

Our online workshops are run on ZOOM. Once booked and confirmed you will receive the Zoom details via a confirmation email. Every participant must register through our booking platform, including siblings.

Workshops Cancellations Toon Creations reserves the right to amend or cancel any workshop if there are insufficient students enrolled (6 students). In this event, you will have the option to chose an alternate date, receive a credit, or a full refund. If numbers are low, notice will be given 10 days prior to the workshop, and in the case of cancellation, 7 days notice will be provided. Cancellations Cancellations made 24 hours or more prior to the workshop start date, will receive a credit (must be made in writing via email). From April 2023, credits issued are valid for 6 months and can be used towards any workshop, subject to availability. Refunds are not provided. Cancellations made within 24 hours prior to the scheduled start time of the workshop will incur full fees. Toon Creations will consider special requests for refunds or credits on compassionate grounds, if made in writing (email acceptable). Such consideration is at Toon Creations absolute discretion. Refunds Creative Vouchers are not refundable.

Credits issues after April 2023 are valid for 6 months. Credit issues prior to this date are valid for 12 months.